Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our website and services. By using our services, you agree to the terms of this policy.

1. Information We Collect

• Account information (name, email) when you register.
• Billing information processed by Stripe. We do not store full card numbers.
• Uploaded content and metadata needed to provide fingerprinting, monitoring, and DMCA services.
• Log data such as IP address, device information, and timestamps for security and fraud prevention.
• Usage analytics via Google Analytics (only after you consent).
• Cookies and similar technologies to provide core functionality and, with consent, analytics.

2. How We Use Information

• Provide and improve the service (including fingerprinting, monitoring, and takedown workflows).
• Process payments and manage subscriptions using Stripe.
• Secure the service, prevent fraud, and enforce our Terms.
• Understand product usage and improve features (analytics with your consent).
• Communicate important service updates and support responses.

3. Legal Bases (GDPR)

• Contract — to provide the services you request.
• Legitimate interests — service security, debugging, and product improvement.
• Consent — analytics cookies and marketing communications where applicable.
• Legal obligations — compliance and record-keeping.

4. Cookies

We use essential cookies required to run the site and, with your consent, analytics cookies to help us improve the product. You can manage your preferences anytime using the cookie banner.

5. Contact

Questions or requests: privacy@takedownx.com